Return and Refund Policy
Last Updated: 04/03/2026
At Panchami Veda, customer satisfaction is important to us. This policy explains how returns and refunds are handled.
1. Order Cancellation
- Orders can be cancelled within 12 hours of placing the order.
- Once the order has been shipped, cancellation will not be possible.
- To cancel an order, please contact us immediately.
2. Return Policy
Returns are accepted only in the following situations:
- Damaged product received
- Wrong product delivered
- Missing items in the order
Customers must notify us within 48 hours of delivery.
3. Return Process
To request a return, please send the following details to our email:
- Order number
- Clear photos of the product received
- Unboxing video or video proof showing the product condition
- Description of the issue
- Your name and contact phone number
Email: panchamiveda@gmail.com
4. Refund Process
- Refunds are available only if the product is completely damaged or defective.
- Video proof must be provided for verification.
- Once the return request is approved, the refund will be processed within 48 hours.
- The refund will be credited to the original payment method used during purchase.
- Customers are responsible for paying the return shipping charges.
- All refund processes will begin only after verification of your personal details.
5. Return Shipping Charges
- Customers are responsible for paying the return shipping charges.
- We recommend using a trackable shipping service for returning products.
6. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Product used or damaged by the customer
- Delay caused by courier services
- Change of mind after shipping
- No video proof provided for damaged product claims
7. Contact Information
For any refund or return queries, contact us:
Panchami Veda
Website: https://panchamiveda.com
Email: panchamiveda@gmail.com
Phone: 9363949544